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Ultimate Relationships

We understand there are unique dynamics to every situation and conflict resolution is not as easy as it looks. There are just some things you can’t get from articles online. Sometimes you just need to vent – you need to hear someone on the other side of the fence give you catered support, sound information and timely motivation to help you get through the day or the next stage in life. For times like these, relationship coaching is the right solution for you.

One of the reasons our relationship coaching has become so popular is due to our discrete on-demand options. Some of our loyal clients choose to call by phone instead instead of receiving face-to-face coaching which makes it convenient, confidential and completely private for those with immediate needs. Most of all you don’t have to worry about anyone finding our about what you are dealing with right now. We encourage you to take the next step in securing your support during this difficult time.

According to US News and World Report, the average American business loses 15% of its customer base each year, and 68% of customers who stop buying from one business to buy from another is due to poor or indifferent customer services.

At Ultimate Achiever we recognize gaining new business is tougher than ever and we are honored to partner with you as we focus your attention on impressing and retaining your customers. Moving your organization from delivering adequate customer service to building that WOW capability will be difficult due to people resisting but it’s not impossible. Wowing the customer builds the organization’s reputation and overall brand worldwide. Your employees will not always understand this; therefore, it is IMPERATIVE that your senior management staff challenge employees and coach them to a level beyond what they’re willing to do.

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“Coaching is a relationship; relationships are the result of getting to know the person; and knowing the person is commensurate with the level of trust that exists.”

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When coaching to build customer relationships, whether it be sales reps or customer service reps, there are a few key coaching questions you can work into a coaching session to boost an employee’s level of awareness and ultimately change behavior to consciously work to build relationship with customers.

Coach-to-Employee

Observe your employee’s interaction with a customer. When providing feedback, challenge your employee with the questions below to get him or her to focus on details and think outside the box.

  • What do you really know about the clients mindset, attitude and history in that position and with the company.
  • What did you learn about the client that you found interesting
  • How will you use this information to deepen the relationship?
  • What can we do together to deepen the client relationship?

Coach-to-Coach

Relationship Building is an art, but it’s also your choice! As a manager or leader, it is important to set the standard for your employees. If you want customer relationship building to be a priority then it is important that you commit to helping employees build their skills, boost their confidence, and create a realistic, measurable method of evaluation. Ask yourself the questions below to determine your level of commitment as well as degree to which you are achieving your goals.

  • Are we saying relationship building is important or are we doing it?
  • Can we quantify how we are doing it?
  • Can we teach others?

We would like to encourage you to engage our ultimate relationship building coach so you can experience extraordinary results from a high performance company: Solutions@ultimateachiever.com

How will you choose to benefit from relationship coaching?

  • Greater happiness ~ feeling content on the inside and outside
  • More love ~ sharing a new level of intimacy with your partner
  • Less complaining ~ using the energy in a productive way
  • Feeling connected ~ working towards common goals
  • Finding balance ~ learning to give and receive unconditionally
  • Richer relationships ~ sharing the “real” you
  • Someone who will tell you the truth ~ being honest and direct
  • Discover how to become allies ~ seeing the innocence in your partner
  • Fewer excuses ~ excuses and enabling keep us “stuck”
  • Compassion for others ~ seeing beyond their fears and masks
  • Being consciously aware ~ expressing what you really want
  • Support to move through challenges ~ you have what it takes!

We would like to encourage you to engage our ultimate relationship building coach so you can experience extraordinary results from a high performance company: Solutions@ultimateachiever.com

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NAVIGATE YOUR RELATIONSHIPS INTELLIGENTLY